We provide research and analytics-based intelligence and help businesses to decipher the level of closeness inherent in brand-customer relationships and the optimal manner of speaking with customers.
Our customer experience intelligence solutions ultimately drive immediate and long-lasting customer loyalty.
Unlock why customers pick your products and services over competitors and what drives repeat purchase behaviors. Combining attitudinal and behavioral data, our Loyalty Analytics practice uncovers predictable and unpredictable experiences that create loyalty over time.
As you adapt to market forces and forge toward customer centricity, we will provide the partnership you need to rediscover your customer relationship spectrum, distill what matters, and improve customer lifetime value. We tackle Customer Life Cycle Management and Customer Segmentation challenges.
Generally, there is an agreement that it is cheaper to retain a customer than acquire one. The general statement is accurate; however, not valid for every media channel. We apply state-of-the-art data engineering, modeling, and analytics techniques to inform marketers on the optimal mix of media channels that are most appropriate for engaging different types of audiences.
As brands seek loyal customers, customers also yearn for brands to be trustworthy. Prosper Loyalytics understands the fuzziness and complexity of brand metrics. We tap into the multidimensional nature of brand loyalty, focusing on easy-to-understand and intuitively actionable brand measures. Our insights drive growth and adaptive strategies for changing customer behaviors and needs.
Leverage our unique skillset and techniques to build and establish high-quality data pipelines, and empower your analysts to produce trustworthy analytics products.